Last Updated: January 07, 2026

Diesel Parts USA (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared with third-party service providers.

1. Information We Collect

We may collect information you provide directly to us when you:

• Create an account.
• Place an order.
• Request information about a product.
• Contact customer support.
• Subscribe to communications from us.
• Submit a form on our website.
• Leave a product review or website comment.

Depending on how you interact with our website, this information may include:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Order and purchase information
• Vehicle or equipment information provided for fitment purposes
• VIN or engine serial number when required to identify the correct part
• Account information
• Information you provide when contacting customer support

We do not needlessly collect personal information that is not required to operate our website or fulfill your order.

2. Payment Information

When you make a purchase, payment information may be processed directly by our payment processor or payment gateway.

Depending on the payment method used, the payment provider may collect and process information such as payment card details, billing information, transaction information, and other information required to authorize and process the payment.

Diesel Parts USA generally does not need to store your complete payment card number on our website.

Payment information is handled according to the applicable payment processor’s privacy policy and security requirements.

3. How We Use Your Information

We may use information we collect to:

• Process and fulfill orders.
• Process payments.
• Ship products to you.
• Verify product fitment and compatibility.
• Communicate with you about your order.
• Respond to customer service requests.
• Process returns, refunds, exchanges, and warranty requests.
• Provide product and technical support.
• Maintain customer accounts.
• Improve our website, products, and services.
• Detect and prevent fraud, abuse, and unauthorized activity.
• Detect and prevent spam.
• Comply with legal and regulatory requirements.
• Send marketing communications when permitted and where you have provided appropriate consent.

4. Product Fitment Information

Certain automotive and diesel parts require additional information to identify the correct component.

If you voluntarily provide information such as a VIN, engine serial number, year, make, model, engine type, or equipment information, we may use that information solely for purposes such as:

• Identifying compatible products.
• Verifying fitment.
• Assisting with product selection.
• Processing your order.
• Providing customer support.

5. Cookies

Our website uses cookies and similar technologies to provide functionality, remember preferences, maintain shopping carts and user sessions, and improve website performance.

Cookies may also be used by certain third-party services integrated with our website.

For example, WooCommerce and WordPress may use cookies necessary for shopping-cart functionality, account login, checkout, and other website features.

You can configure your browser to refuse or delete cookies. However, disabling certain cookies may prevent portions of the website, shopping cart, or checkout from functioning properly.

6. Website Comments and Reviews

If you leave a comment, review, or other publicly visible content on our website, information associated with that submission may be visible to other visitors.

WordPress may collect information such as your IP address and browser user-agent information to assist with spam detection.

If you upload an image to our website, you should avoid uploading images containing unnecessary embedded location information (EXIF GPS data).

7. Automatically Collected Information

When you visit our website, certain technical information may automatically be collected, such as:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of visits
• General website usage information

This information may be used for security, troubleshooting, analytics, fraud prevention, and improving website performance.

8. Embedded Content and Third-Party Services

Our website may contain embedded content or links from third parties, including videos, images, payment services, shipping services, maps, social media, analytics services, or other external services.

Third-party services may collect information according to their own privacy policies.

When you interact with third-party content or services, those companies may collect information about your interaction with their services.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

9. Who We Share Information With

We may share necessary information with trusted service providers that help us operate our business, including:

• Payment processors and payment gateways.
• Shipping and delivery providers.
• Website hosting and technical service providers.
• Fraud and security services.
• Spam detection services.
• Website analytics and performance services.
• Customer support and communication providers.
• Manufacturers or suppliers when necessary to fulfill an order, warranty request, or fitment inquiry.

We do not sell your personal information as a business practice.

We may also disclose information when required to comply with applicable law, respond to lawful requests, protect our rights, investigate fraud, or protect the safety and security of our customers, website, or business.

10. Order and Customer Information

When you place an order, we retain information necessary to process and document the transaction, including order details, customer information, shipping information, payment status, and related communications.

Certain information may be retained for accounting, tax, legal, fraud-prevention, warranty, dispute-resolution, or business-record purposes.

11. How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

Customer account information may remain associated with your account until the account is deleted, subject to information that we are required or permitted to retain.

Comments and reviews may remain on the website unless they are removed or we are required to remove them.

12. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request information about how your personal information is used.
• Request a copy or export of certain personal information.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain types of processing where applicable.

Certain information may need to be retained when required for legal, accounting, security, fraud-prevention, warranty, or other legitimate business purposes.

To make a privacy-related request, contact us using the contact information provided on our website.

14. Children’s Privacy

Our website is not intended to knowingly collect personal information from children under the age required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

15. Marketing Communications

If you subscribe to marketing communications from Diesel Parts USA, we may use your email address or other contact information to send information about products, promotions, services, or company updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

Transactional communications, such as order confirmations, shipping updates, payment notifications, and customer-service messages, may still be sent when necessary to fulfill your order or provide requested services.

16. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

18. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy-related request, please contact Diesel Parts USA through the contact information provided on our website.